Resume
Experience
May 2025- Present
IT Operations Intern
Reveleer
Glendale, CA
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Manage and respond to Tier 1 & Tier 2 technical support tickets, especially around access provisioning, onboarding, and M365 issues
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Triage incidents, escalate based on priority, and document root cause, resolution steps, and follow-up
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Maintain internal security documentation and self-service user guides to reduce ticket volume
March 2024- August 2024
Cybersecurity Analyst Intern
The Trade Desk
Los Angeles, CA
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Performed risk assessments on 5 key IT general controls using NIST 800-53, supporting audit readiness and regulatory compliance.
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Investigated over 12 user access violations by analyzing system logs and identifying potential insider threats.
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Reviewed and validated 50+ GitHub hotfix changes to ensure secure CI/CD practices aligned with SOC 2 and ISO 27001 standards.
Sep 2022 -May 2024
Finance Committee Member
CSU-Northridge
Northridge ,CA
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Oversaw the strategic review and equitable allocation of $8.8M in funding across 60+ student organizations, ensuring compliance, transparency, and maximum impact
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Championed funding reform for underrepresented STEM clubs, leading to a 40% increase in resource access for engineering-focused student groups and driving greater participation in technical initiatives
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Created engaging security awareness materials and resources for company-wide campaigns, improving employee engagement with risk training.
June 2023 -August 2023
Information Security Intern
RSM
Minneapolis ,MN
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Led 3+ internal cybersecurity training sessions on encryption, phishing, and password hygiene for cross-departmental teams.
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Collaborated with IT and compliance leaders to reinforce policies aligned with FISMA, NIST 800-53, and internal security frameworks.
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Created engaging security awareness materials and resources for company-wide campaigns, improving employee engagement with risk training.
Jan 2022 -Sep 2022
Platform Support & Outreach Ambassador
CSU-Northridge
Northridge ,CA
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Led digital engagement strategy for Portfolium across a campus of 30,000+ students, increasing platform sign-ups by 65% over one academic term through targeted outreach and data-informed campaigns
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Designed 20+ branded graphics using Canva and managed cross-platform content calendars, resulting in a 40% increase in social media engagement and improved student awareness of digital portfolio tools
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Provided 1-on-1 onboarding and Tier 1 tech support to 10+ students, resolving setup issues, reducing support requests by 30%, and directly improving student retention on the platform
Education
2021-2025
California State University, Northridge
Bachelor of Science in Engineering Management Technology
Northridge, CA
I earned my Bachelor of Science in Engineering Management Technology (EMT) at California State University, Northridge. Through this program, I developed a strong foundation in both engineering principles and project management. My coursework and hands-on projects allowed me to gain experience in electrical systems, logistics coordination, team leadership, and technical problem-solving, all while bridging the gap between engineering and business operations. I also gained proficiency in industry-standard tools like AutoCAD and SolidWorks, which I used to develop and refine 2D and 3D designs for technical and manufacturing applications.
2022-2025
Los Angeles City College
Associate of Science in Cybersecurity
Los Angeles
Associate of Science in Cybersecurity – Los Angeles City College I earned my A.S. in Cybersecurity from LACC, where I built a strong foundation in network security, ethical hacking, and digital forensics. The program emphasized hands-on learning with tools like Linux, Python, and included preparation for certifications like CompTIA A+, Network+, and Security+. This experience equipped me with the skills to detect threats, protect systems, and support secure IT operations.
Professional skillset
Project Coordination
System Troubleshooting
Teamwork & Collaboration
Embedded Systems
Cybersecurity Foundations
Technical Sourcing & Logistics
Languages
English (native)